Find important customer information

Welcome to Cederroth First Aid Customer Service. Below you will find all important information regarding orders and other frequently asked questions.

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Products

Do Cederroth plasters contain rosin (colophonium)?

All materials in Cederroth plasters are completely free from rosin (colophonium). However, some plasters are enclosed in protective paper. All paper can contain very tiny amounts of rosin, and in these circumstances the migration of rosin to the plaster cannot be entirely excluded.

Products

Do Cederroth Bloodstoppers contain an additive that accelerates clotting?

No, Bloodstoppers do not contain an additive. It is the design of the dressing that makes it suitable for use both as a tourniquet and to protect more superficial wounds. Bloodstoppers consist of two bandages and an absorbent pad attached to one of the bandages. The unattached bandage can be inserted into a pocket on the pad to increase the pressure on the wound when the bandage is wrapped round the injured part of the body.

Products

Is the First Aid Panel date-stamped (with an expiry date)?

The First Aid Panel itself is not marked with an expiry date, but all products on the panel are. The panel does not have an expiry date because it can be refilled with new products, which means the expiry date changes. The products on the panel are classified as medical devices, which means they must conform with the requirements in the medical devices directive, including the requirements for expiry dates.

Products

Do the products become unusable after the expiry date?

The product’s function and, where applicable, sterility are guaranteed during its shelf life, based on data from shelf life studies. Any changes after the expiry date are gradual rather than overnight. For sterile products, the packaging must be intact for sterility to be guaranteed. However, Cederroth recommends that products are not used after the expiry date.

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Product symbols

Our product packaging uses a number of symbols to inform quickly and clearly about contents and use. Both standardized (SS-EN ISO 15223-1/EN ISO 15223-1) and non-standardized symbols are used.

The most common of these symbols – and their meanings – are:

Do not reuse. Use only once

Use by. Do not use after the end of the year/month stated

Batch code. The code states the producer’s manufacturing code

The product is sterilised using irradiation

The product is sterile through the use of aseptic processing techniques

Temperature limitation. States the upper and lower limits for the storage temperature

Limited quantity. Dangerous goods that are packaged in accordance with the Limited Quantity exemption

Reversed epsilon. Aerosol dispenser meets requirements in 75/324/EEC

Lot number and Expiry date printed on the bottom of the can

Renewable material

Information on cederroth.com

Repeat after 24 hours

Product’s Article no.

Manufacturer

Do not use if the packaging is damaged.

Keep dry

Contains or presence of natural rubber latex

Medical Device

Recyclable packaging

Dispose in household trash

Brim volume: (Brimful capacity, total capacity, for cans containing 100ml or more. Number depends on volume of can)

Clean the wound

Apply the plaster over the wound